Within 1 year from the date of purchase, for rods that are not missing any parts, we offer you a repairing service for a fixed price. If you wish to use this service, provide us your proof of purchase and send your rod to us. (Sending costs is not covered in our service)
Initial Defect of Products.
Within 30 days from the date of purchase, for products with initial defects, we will repair and exchange the rod free of charge.
Please be reminded that the following cases will be exceptions of this service.
- Damaged caused by usage other than manners defined in the instructions manuual.
- Damaged by remodeling and disassembling etc.
- Damaged caused by bad means of transportation after our delivery, dropping and other improper handling.
- Damaged with intention.
If you wish to use the above services, please make sure to provide a proof of purchase and contact us from the inquiry page.
Please note that the shipping fee is not included in our service.
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